Cubase and Focusrite 6i6

Is anyone else had issues with their focusrite 6i6 in Cubase??

The first problem I’ve been having is the sound just all of a sudden clicks off. I mean, I hear a click and then there’s no more sound. The audio signal shows but there’s no sound.

Then, today, my computer abruptly stopped recognizing the focusrite. I jumped on a chat and, after troubleshooting some more, I followed steps to uninstall and then reinstall the drivers. Hoping I installed the correct one. I selected Focusrite control which included drivers. For windows. I have actually had to uninstall and reinstall a few times before. Anyway, after I reinstalled what should be the updated drivers, my computer is still giving me an error message and saying that it cannot locate the focusrite. This is when I go into studio set up and to try to select that interface. Very frustrated

Lastly, focusrite recommended me using a shorter cable to connect my interface to the computer, however, I can’t find any that are less than 6 feet. The one I’m using is 6 feet and then I think I actually tried my 3 foot cable but to no avail

Does anyone have any insight into this?

Hi,

I would recommend to use Focusrite forum or official support. I don’t see any connection to Cubase here.

Try to install the driver as administrator.

Thank you

Wow that’s annoying and frustrating! I have a Scarlett 2i2 and it’s rock steady and never missed a beat but I’m on Mac nowadays.

Maybe yours has developed a fault if it’s showing no input signal?