Cubase and Windows 10 Update

I’m having trouble getting a windows 10 update. I’ve tried everything possible but the only solution seems to be to use the windows creation tool. It says it will keep all files and settings but i’m not sure. All my projects and plugin sound files are on a separate drive. Anyone had a similar experience, with this kind of solution?
I have Cubase pro 13 on Dell Latitude 5495 AMD Ryzen 7 PRO.

Any help and advice welcome please.

Hi,
in this case I would suggest to contact Dell support since it seems to be a Dell specific issue and not an issue in general.