Cubase Artist 8.0.40 not installing?

Cubase
1

I have Cubase Artist 8.0.35 installed and have downloaded the new update, but somehow it doesn’t want to install.

I have the 64 bit verson installed but during the update process both the 64 bit version and 32 bit version has no other options than ‘no changes’ - Steinberg Cubase 8 64 bit is not installed.
I only thing I can install is the Upload manager.

Does anyone else have the same issue?

:frowning:

2

Hi,

Is your Cubase installed on the C drive?

3

Yes. Not in ‘program files’ though. Surely that’s not a necessary?

4

This could be the issue.

5

You might try the advise for MS installation repair here. (Unless you’re on Win10)

https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/fixing-update-installation-issues-on-windows.html

6

**Oops! Wrong post in wrong forum! ** Maybe moderator can remove, sorry! Hmm…interesting, was installed last night but splash screen in daw still shows last release. Will roll back and try it again!

7

That hasn’t been a problem with previous updates.

And yes Grim, I am on Win 10.

8

Have you installed previous Cubase updates since upgrading to W10??
I’m guessing your regstry location references have become corrupted somehow. An o/s upgrade might have done this or it could be something else.
You could try a repair on the install (from windows programs and features) or if that fails I think you will just have to uninstall/reinstall the full Cubase 8 and updates.
It’s obviously your call but if it was me I’d stick to installing programs inside of the Program Files folder.

9

Try to run the installer as admin, win 10 is really finicky with permissions.

10

I tried installin as admin. Still only get the ‘no changes’ option.

Tell me, does Pro and Artist have the same update file? It appears so. I wonder if it looks for Cubase Pro on my hard drive which of course doesn’t exist.

I have actually re-installed Windows 10 and Cubase very recently. But I don’t fancy uninstalling Cubase, just to reinstall as it’s a right PITA having to reauthorize every plugin, and reinstall quite a few of them as well.

But yes, there might well be something wrong in the registry editor.

Just had a look…Cubase doesn’t actually show under ‘programs and features’. :confused:

11

You don’t have to re-authorise or re-install any plugins because you re-install Cubase.

You leave the vstplugins folders where they are and point the reinstalled Cubase at them.

12

I get this every update and it’s permissions. Run As Administrator is not enough (don’t ask me why) so what I have to do is change my user account type to Administrator, run the update and then change it back to Standard.

You probably, like me, originally installed to a normal account and have been caught out by the changes made to the installer a while back, which force you to use an Administrator account to install. (Something like that anyway…)