I purchased Cubase Artist 8.5 from my local Guitar Center and I was given a code on my receipt. After downloading the product and the eLicenser I followed the steps to activate it and the website keeps telling me there are no licenses attached to that Soft eLicenser. On my end after I put in the code into the eLicenser it correctly identifies the product and then tells me there is no eLicenser connected to my computer that I can download my license to. It shows up in the display, but is grayed out and cannot be selected. I have tried every fix I can find, but nothing has worked. Does anyone have something I may not have tried?
Thanks in advance to anyone who can help.