Cubase Crash - When accessing MIDI editor

Hi,

Following a windows update I had experienced crashes when trying to launch Cubase11. When I tried to launch Cubase while “Disabling Program Preferences” It seemed to fix the issue. But, now when I try to access the MIDI editor Cubase immediately crashes. It doesn’t create dump crash files for this as well. Any one has any Idea where to start?

Hi and welcome to the forum,

Do you have the latest Cubase 11.0.41 update installed, please? Are you on Mac or Windows?

Could you double-check, there is no *.crash/dmp file, please?

Mac: macOS Console utility > User Reports folder or Crash Reports in macOS 10.15 (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps

Hi Thanks for the quick reply,

Yes, I have the latest version installed. Im using Windows updated to the latest version (Which initialy caused the issue). Unfortunately there is no dump file generated when I try to access the Editor. But for the one that came right before it did:
Cubase Artist 11.0.41.448 64bit 2022.2.10 13.41.22.268.dmp (708.4 KB)

Hi,

Reported to Steinberg. Thank you.

Do I understand you right, the crash doesn’t happen, if you Disable Preferences? So could you delete Cubase Preferences folder?

Cubase Preferences folders are:
Mac: ~/Library/Preferences/Cubase X
Win: %appData% Steinberg/Cubase X_64