Cubase Crashed over 150 times!

Here are some problem reports for the 150+ crashes that I have had in Cubase, I don’t think the problem is with Cubase though any ideas on how to fix this? Also, I’ve sent these screenshots to softube.



Hi,

What did you do in Cubase before the crash?

Could you share the *.DMP file located in Documents/Steinberg/CrashDumps, please?

Hi. I just had the music playing. It doesn’t always crash it just does so at odd times. Also, it crashes even when I’ve made no changes to the projects.
Thanks.

Could you share the crash dump?

Is it the same in Cubase Safe Start Mode (after trashing Cubase preferences)?

Log Name: Application
Source: Application Error
Date: 6/25/2018 9:07:31 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Power
Description:
Faulting application name: Cubase9.5.exe, version: 9.5.20.144, time stamp: 0x5a8cceea
Faulting module name: Weiss MM-1 Mastering Maximizer._unloaded, version: 2.4.58.0, time stamp: 0x5af0b751
Exception code: 0xc000041d
Fault offset: 0x0000000000252990
Faulting process id: 0x3604
Faulting application start time: 0x01d40ce508b97047
Faulting application path: C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
Faulting module path: Weiss MM-1 Mastering Maximizer.
Report Id: dbff4a8a-c809-4c06-b997-64c824698774
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

6548
Application
Power



Cubase9.5.exe
9.5.20.144
5a8cceea
Weiss MM-1 Mastering Maximizer._unloaded
2.4.58.0
5af0b751
c000041d
0000000000252990
3604
01d40ce508b97047
C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
Weiss MM-1 Mastering Maximizer.
dbff4a8a-c809-4c06-b997-64c824698774





Hi,

Please attach the source *.dmp file to be able to resolve it.

Hi, how can you read the .dmp file? Can you please explain?

Martin is just asking you to upload the whole dump file so he can analyse it for you.

Hi,

I’m using internal Steinberg tool. There are other options – if you want to get a raw idea, where does it crash (in Cubase directly, or in some plug-in or an external component), you can use common Windows debugger, or VisualStudio. If it does crashes directly in Cubase, you cannot do this, without the internal Steinberg tool.

This is why did I ask you to share the *.dmp file.

Hi,
just for the sake of good order, I upload .dmp file on a separate specific thread :

https://www.steinberg.net/forums/viewtopic.php?f=253&t=141277