# Cubase crashes when importing audio

**URL:** <https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759>\
**Category:** Cubase\
**Tags:** cubase-10, issue\
**Created:** [November 15, 2019, 8:53am UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759 "2019-11-15T08:53:51Z")\
**Posts on this page:** 5\
**Page:** 3

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**Author:** ![Jermaine\_Campbell](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@Jermaine\_Campbell](https://forums.steinberg.net/u/Jermaine_Campbell)\
**Post date:** [December 13, 2020, 5:44pm UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759/41 "2020-12-13T17:44:06Z")

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Also the drag and drop audio function does not seem to work. I pull from finder onto my project window, but I just get the no entry sign. Really need to import my audio ASAP and would appreciate some guidance on this

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**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [December 14, 2020, 4:44pm UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759/42 "2020-12-14T16:44:44Z")

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Hi,

> [@Jermaine\_Campbell](#):
>
> I’m sure you are sick of hearing of this issue now, I am new to Steinberg Forum, I have Cubase 9.0.40 running on OSX Catalina 10.15.7. Every time I try to open a file or import audio file my Cubase crashes. Was there ever a fix for Cubase 9 users? Thank you  
> Jermaine

I’m sorry, Cubase 9.0.x is not compatible/supported with macOS 10.15.

First I would recommend to update all plug-ins. If it’s still crashing, you can attach the \*.crash file. From the file, we can see, if the crash is in Cubase or in any plug-in.

In any case, I would recommend to update to Cubase 11.

Mac: macOS Console utility \> User Reports folder or Crash Reports in macOS 10.15 (or ~user/Library/Logs/Diagnostic Reports).

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**Author:** ![thumst](https://avatars.discourse-cdn.com/v4/letter/t/bc8723/32.png) [@thumst](https://forums.steinberg.net/u/thumst)\
**Post date:** [March 3, 2021, 3:03pm UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759/43 "2021-03-03T15:03:49Z")

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Still getting crashes over here (Cubase 10.5.20.179, Win10 64bit) while trying to use the Audio Import dialog. Just had another crash today, Cubase didn’t create a crashdump file for it.

Any news on this?

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**Author:** ![Zephan\_Anderson](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zephan\_Anderson](https://forums.steinberg.net/u/Zephan_Anderson)\
**Post date:** [March 14, 2021, 1:58pm UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759/44 "2021-03-14T13:58:37Z")

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Hi there

My Cubase 8.5 crashes whenever I try ‘importing tracks’ or ‘opening other projects’ since upgrading, by advice, to OS Catalina from OS Capitain on a Mac Pro. Just wanted to to let you guys know. ‘Drag and drop’ doesn’t work either, specifically for importing tracks from a previous project.

I hav raised a ticket but haven’t heard back as yet. Has anyone found fixed this?

Thanks

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**Author:** ![Shawn\_Eary](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/shawn_eary/32/249861_2.png) [@Shawn\_Eary](https://forums.steinberg.net/u/Shawn_Eary)\
**Post date:** [March 13, 2022, 2:34am UTC](https://forums.steinberg.net/t/cubase-crashes-when-importing-audio/136759/45 "2022-03-13T02:34:17Z")

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Dudes, I’ve been out of the scene for a while,. but I haven’t been able to import video into Cubase maybe since version 4… I’m on Cubase 10.5.20 right now in Win 10 21H2 and I can neither import an MP4 Video nor can I use Cubase to extract the audio from that video.

I’m going to have to use KDENLive to get the audio out so I can import a plain wave into Cubase 10.5. Silly…

Also, please consider porting Cubase to GNU\Linux. MS Windows has issues…

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