Cubase Crashes while Zooming in a project

Cubase
,
1

Hey guys,

I’m a studant and taking lessons in the program.
3 Months ago I baught the Cubase 8 Educational version.
Recently I started to record my own guitar into a project and it all worked fine. I kept what I recorded and tried to continue working on it 2 days later.

When I opened the project again and simply tried to zoom in the project (using the G/H buttons on the keyboard), it froze.
I had to open the task manager and close it.
Tried to open the project several times and zoom in again - same problem.
I thought it had something to do with the project itself so I opened a new empty project and simply tried to zoom in - same problem.
Tried to shut down my computer and try again, and also plugging out my eLeicenser USB and plug it into a different slot - unfortunately same problem.

I also noticed that even though cubase freezes, I can still press my Midi Keyboard and it will create sound if the cubase was on an instrument channel before I zoomed in.

I tried to check if my soundcard driver is updated (I’m using a Lexicon I-ONIX U-22) and it is.

My computer is 6 months old so it’s quite wierd. Specifics:

Dell XPS 8700

Intel® Z87 Express Chipset
4th Generation Intel Core i7-4790 processor (8M Cache, up to 4.0 GHz)
16GB Dual Channel DDR3 1600MHz - 4 DIMMs
2TB 7200 RPM SATA Hard Drive 6.0 Gb/s
Dell Wireless 1703 802.11b/g/n, Bluetooth v4.0+LE Wireless
NVIDIA GeForce GTX 745 4GB DDR3
Integrated 7.1 Channel Audio with Waves MaxxAudio® Pro
Windows 8.1 Professional 64bit
460W

To create the problem -

  1. Open cubase
  2. Creat an Empty project
  3. Zoom in the grid using G/H buttons
    ->Result = Crash


    Help please? :cry:
2

Hi and welcome,

Unfortunately, I don’t know the reason of the crash. But to avoid it, did you try to trash preferences of your Cubase?

3

Hi Martin, thanks for replying!
If by trashing preferences you mean setting all the preferences to defult,
(File ->Preferences->mark a section-> Defult ->Apply),
than I did, even though I didn’t change anything in my preferences before.
Still, didn’t change a thing.

I also tried to update my Screen Card Driver and it didn’t help.
Any other suggestions?

4

Hi,

My idea was more in thisdirection, or Safe Start Mode.

5

Hi, I know it is quite old thread. But a friend is getting similar issues. What happened later, how did you solve it?