I’ve been a long time user of Cubase LE 1. Have recently upgraded to a new PC & have been able to be sent an Activation Code for C/B AI 6 which is a requirement of upgrading to C/B Elements 11.
On 28/01/22 I purchased the discounted upgrade to C/B Elements 11.
On 16/03/22 I requested a new Activation Code for C/B AI 6 which was promptly sent by Steinberg.
On 16/03/22 I successfully downloaded, installed & activated the upgrade to C/B Elements 11. I could not do this sooner as my new PC was not available.
On 31/03/22 I received an email from Steinberg advising of my free upgrade to C/B AI 12, which I promptly accepted & downloaded, installed & activated successfully.
I was under the impression that since I had purchased & installed C/B Elements 11 within the correct time frame, that I would automatically be entitled to the free upgrade to C/B Elements 12.
However it appears that this is not the case as Steinberg are offering me an upgrade to C/B Elements 12 at a discounted price.
I would appreciate if anyone could comment if this a normal offer.
Regards
Alan