Cubase elements 11 trial problem

Hi! after a few years of not making music i decided to try cubase elements 11 but i cant install it.I am troubled by esoft licenser-i downloaded steinberg assistant and followed online instructions but when i try to activate software via elicenser it seems that i dont have my license in there.I tried everything described in this and others forums but nothing helped.What now?

Hi and welcome to the forum,

Do you see the Soft-eLicenser number on the left some of the eLCC application?

Did you get a Download Access Code (in this case use it in your MySteinberg account to get the Activation Code) or the Activation Code?

Do you get any message why it doesn’t work?

1 Like

I have download acces code and activation code
thanks for your reply!


There is no Soft-eLicenser Number. Download eLCC Helper, please.

nothing happened


Oh I see…

I have seen this at some systems already, but I don’t know the solution. Please get in contact with the official Steinberg support.

Please, share the solution after.

ok thank you anyway for your help!