Hi! after a few years of not making music i decided to try cubase elements 11 but i cant install it.I am troubled by esoft licenser-i downloaded steinberg assistant and followed online instructions but when i try to activate software via elicenser it seems that i dont have my license in there.I tried everything described in this and others forums but nothing helped.What now?
Hi and welcome to the forum,
Do you see the Soft-eLicenser number on the left some of the eLCC application?
Did you get a Download Access Code (in this case use it in your MySteinberg account to get the Activation Code) or the Activation Code?
Do you get any message why it doesn’t work?
There is no Soft-eLicenser Number. Download eLCC Helper, please.
Oh I see…
I have seen this at some systems already, but I don’t know the solution. Please get in contact with the official Steinberg support.
Please, share the solution after.
ok thank you anyway for your help!