Cubase elements 15 won't open

I just bought Cubase elements 15 but it won’t load because it says there are 2 .dll files that can’t be found. I checked all the files in the app and the two stated are there. How do I solve this problem? Or have I just spent £83 for nothing?

Welcome to the forum.

It would be nice and helpful if you give some more detailed information, like what dll files are missing.

What is the exact error message?

What is the reason for this question?

Message 1

The code execution cannot proceed because imagegenerato.dll was not found. Reinstalling the program may fix this problem.

Message 2

The code execution cannot proceed because graphics2d.dll was not found. Reinstalling the program may fix this problem.

The 2nd question was rhetorical so ignore please

I check the files contained in the program and the two files are ther.e I therefore uninstalled it and then re-installed it but the has not fixed the problem