So let me summarize a bit. Please correct me if I am wrong and please confirm that you have registered the LE 8 in your MySteinberg account.
You have Cubase LE 8 installed on your old PC computer (I assume licensed on a SeL not a USB eLicenser. You registered the LE 8 in your MySteinberg account. You purchased the upgrade from LE8 to Elements 8 and have not installed that upgrade onto the old PC.
Now you want to install the Elements 8 version onto a new PC. No Cubase software is currently installed on that new PC.
So you have two options…
- Upgrade the software on the old PC to Elements 8 and make sure the Elements 8 software shows up as registered in your MySteinberg account. Then you should be able to install Elements 8 onto the new PC using the reactivation procedure.
- Install the already registered version of LE 8 onto the new computer by following the reactivation procedure then upgrade it to Elements 8.
If you did one of these procedures and my suggestion to set the eLicenser software to Run As Admin and it still does not work, then, if nobody else chimes in to assist, I will suggest that you contact Steinberg directly with a support ticket through your MySteinberg account.