Cubase Elements 8 Trial OS X installer download fails

Posted this on the General forum but it seems to have gone ignored so I’ll ask again here:


I have tried downloading the trial installer for Elements 8 on OS X more than 20 times over the past week and, every time, said download fails with a “connection was lost” message upon reaching the 1GB mark.

Thinking at first that it may have been a browser issue, I tried alternatives to Safari with exactly the same result.

I’ve sent a couple of emails to support but just thought I’d mention it here to see if they’re more likely to notice and can give some idea of a solution.

It seems that the download is possible using the DownThemAll add-on for Firefox. So, it’s a workaround but I still don’t understand why it doesn’t work in other browsers.