Hi. I’m using Windows 7. Just upgraded from Elements 9. All installed and icon on desktop but it won’t launch. Nothing happens. I did get a pop-up message a couple of times headed ‘e-licenser control error’. “Application has caused the following error. DCOM connection to program Synsopus.exe failed. Error. The RPC server is unavailable”.
I don’t even get that message now.
Obviously, all this means nothing to me. Elements 9 was working fine. How do I get 9.5.10 to run please?