Hi, has any of you received an email or information related to your issue so far?
I downloaded the necessary software to my laptop Steinberg Assistant and automatically the eLicenser Control Centre. Next, when opening the elicenser window after clicking on Registration I cannot see any licences there, it’s empty and by clicking on green arrow ENTER ACTIVATION CODE I provided the activation code there and the message is: CURRENTLY THERE IS NO ELICENSER CONNECTED TO YOUR COMPUTER WHICH YOU CAN DOWNLOAD YOUR LICENCE TO…PLEASE CONNECT APPROPRIATE USB ELICENSER. In case you do not have any USB elicensers available and want to download the license to a so-called “Soft e-Licenser”, please contact the software vendor of your product to learn how to create a Soft elicencer on your computer
Please, did I understand correctly that I should have soft elicenser code automatically visible in elicenser? My OS is Windows 7 on the laptop where I want to download the Cubase.
I would kindly ask for Steinberg’s support on this matter. Thx