Cubase hangs on exit, maybe it's a plugin

Hi
Cubase often hangs when I exit it. But not always.
I wonder, maybe it could be some plugin causing it.
But how do I investigate that?
Is there a log I can look into and maybe find the cause?
I have no experience with cubase logs.

Note: In Task Manager, Cubase shows as normal. Doesn’t appear as problematic there. But I have to forcefully end the task.

Hi,

Use Microsoft ProcDump utility to generate a DMP file and share it, please.

Hello
I have the same problem on my side and no DMP file.

Note: In Task Manager, Cubase is displayed normally. Doesn’t appear as problematic there. But I have to forcefully end the task.

Yes same here. Cubase is displayed normally in task manager, but doesn’t quit

Same Here. No DMP file as well…

btw this is Windows 11.
Am on latest win update but Cubase has done this since 12 was launched

Hi,

Generate a DMP file and share it via Dropbox or similar service, please.

Use Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your harddisk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 12:
    procdump64 -e -h -t Cubase12

Nuendo 12:
procdump64 -e -h -t Nuendo12

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exeptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or similar service, please.

Will it be solved?

Hi,

You don’t share any DMP file, so we don’t know at an all, where the crash is. It might be in any plug-in for example.