Anyone else all of a sudden losing IC Pro functionality? Today, I tried to open it and it tries to connect, sees my computer, then just goes poof on my iPhone and crashes. I haven’t changed anything with IC Pro. I deleted SKI Remote, reinstalled it, re-added it, shut down, restarted, deleted my Wi-Fi connection, reinstalled IC Pro, reinstalled Cubase 12…
I’m stumped. I can’t get IC Pro to connect and function. It will open on it’s own if Cubase is not open, and it will stay alive if I open it first, then open my project - but if I try to open the app and connect to an existing project, it crashes.
If anyone has any tips, or suggestions I may have missed, I’d sure appreciate it.
I am on iPhone. I have tried shutting down and restarting all the devices. I believe it has something to do with my WiFi, but nothing has really changed. I rebooted my router and satellites, but it is still crashing. It does seem to work on my iPad, which is ok, but I’d love to get it working again on my phone for vocal takes.
I did try all of those things multiple times. It still disappears on connection. BUT sometimes it will connect. The most likely connection happens if I turn off WiFi on my phone, then turn it back on, sometimes it will connect. Then it is stable until I close the project.
Did something change on Apple’s side with the new iOS version? My iPad is running an older iOS…
There has been no changes from Apple to my knowledge. Unfortunately I’m also unable to reproduce the problem myself. iC Pro connects and works as expected on the iPhone SE2 together with Cubase 12 on the MBP.
I still believe there’s a bug somewhere - this went from being solid as a rock - to rarely functioning for me - the problem is that I don’t know for sure what changed. I don’t know if my wifi updated, or if my iPhone updated… But it’s really frustrating…
I’ve shutdown and restarted everything multiple times. I’ve even restarted WiFi satellites multiple times. I have gone through the troubleshooting steps multiple times.
Something has changed, but I’m not yet sure what. My WiFi has a base plus two extenders. It is possible that something has changed with that firmware and I need to investigate - but all my devices and computers seem to work fine. So just not sure what the issue is. I do know that my IC Pro app can see my computer, but when it tries to connect, it disappears. If I turn off/on the WiFi on my phone, it will connect most of the time.
Yes. Many times. All my devices have been completely shut down, and unplugged as well if possible, and then powered back up. Including the wifi. I just updated iOS this am, and I’m still experiencing the same behavior. I’m about to upgrade to Sonoma. I will see if that works. And you are awesome for sticking with me. Thanks.
I just experimented a bit with ic pro (latest releas) and latest cubase 13 pro on my silicon macs. Everything seems to be fine as long as cubase is just open on one machine. As soon as there are two machines with cubase running, ic pro opens up and shows the selection dialog very shortly but then disappears. When I close cubase on one of the machines and restart ic pro everthing works. Before the last update this didn’t occure.
I’ve just tried this on my latest iOS iPhone 14 and it does exactly the same. It finds my computer opens then just disappears. What is interesting is if you swipe up it’s not there which it would be when you open an app and close it. My iPad Pro is the same iOS (but for iPad) and it works fine as does my standard iPad on older iOS.
This definitely seems to be a problem on later phones. The ones you have tested with are older phones. By the way I’ve removed icpro completely then re-installed. I’ve done a hard reboot on my iPhone 14 which to do is: up volume-down volume then hold the right hand button in until the apple logo shows. Even after all this it’s exactly the same. Please look into this fully. Thanks