Cubase, Komplete Kontrol and Eastwest crashes

Cubase
1

I recently got hold of a Komplet Kontrol s61 keyboard. Fantastic bit of kit that tells you where the notes of instrument start and end, plus which keys are keyswitch.

The problem I have been having is that when changing the Instrument from a “Play” to “Komplete Kontrol” then load the same Eastwest instrument into it, I have irregular crashes. I have attached some error files
Cubase crash logs.zip (2.7 MB)

2

Here is another one. Just happened again. Hope this can help the Tech Team
Cubase 11.0.20.371 64bit 2021.5.26 10.52.45.794.zip (1.1 MB)

3

Out of curiosity, what’s the benefit of doing this? I’m partially unsure if I understand your question since I don’t understand your workflow.

Also - let me know if you loose connection with your Komplete Kontrol tracks if you duplicate them or disable/re-enable. That’s a bug that’s been kicking my ass since 10.5.3.

Final, unrelated thought - while you can run PLAY inside Komplete Kontrol, and even though they support NKS previews and such, offline export seems to be broken in PLAY while its wrapped in KK.

4

Basically, Where I have just got hold of KK, I found it useful running all my instruments through the KK input instead of their own input (Play,U-He…)

So a project that I was working on before I got KK, I am continuing. And I want to use the KK input instead of the Play ones. As I switch them over, from Play to KK, and find the Eastwest instrument in KK, this causes CB to crash and produce the error logs. Does this make sence?

5

Ah. Well, I can’t help with that particular problem, but I’m fairly certain that Play has a range of issues working with Komplete Kontrol. As I mentioned, offline bounce does not work over here running Play within Komplete Kontrol (samples get cut off; it can’t seem to stream from disk properly while offline bouncing in KK).

Moreover, Play has been discontinued by EastWest in favor of their new Opus engine. Long story short - I’d avoid using Play within Komplete Kontrol anyway.

6

Thanks for your help anyway GP. What is this “offline bounce” that you are referring too?

I know that using Play through KK has rendering problems. You can’t “render in place” as the samples cut off.

I have been using Opus, but not all of the Play sounds are there. Opus is great but still has bugs of it’s own sadly.