"Cubase LE 10 Update" reactivation failure

Cubase
1

Dear Forum Users,

Please advise me. How to re-activate “LE 10 Update” if this soft just disappeared from my account during the re-activation and its old Activation Code does not work? I logged into the correct MySteinberg account, there’s no Download Access Code for this update and Support is not responding.

Thanks

2

I think that claiming a refund through PayPal is the best solution.

3

A refund for what? :confused:

Which version of Cubase do you actually have?

You don’t “re-activate” updates.

Confusing, this one is.

4

Oh, I see … I was supposed to read your other topic first.

:unamused:

https://www.steinberg.net/forums/viewtopic.php?f=25&t=150606

5

Thanks for the comments. It’s possible that Steinberg’s support will ever pay attention to my requests. :neutral_face:

6

And the “Cubase LE 10 Update” is a product that is sold in the Steinberg Shop. This is not a free update.

7

Licenses restored today, thanks everyone.