I got my Cubase Le 7 as a part of Focusrite Scarlett Studio bundle. Downloaded, installed, runs great.
The problem appears while trying to activate the program. While running maintenance of eLicenser, it reports the following: “Unfortunatelly, the serial number of your Soft - eLicenser is not unique. Please close this dialog box and click Maintenance in main window to slolve this issue. Ok to proceed, cancel to stop maintenance”. Well, the problem occurs WHILE running maintenance so this confuses me a bit. After clicking ok, there is a maintenance window which shows maintenance failed at steps 3 (Validating License Usage Periods) and 6 (Sending eLicenser information).
After this, i tried to activate anyway. After entering the activation code and clicking continue, the same error message appears - “The serial number of Your Soft e-Licenser is not unique”.
I browsed FAQ, nothing. I tried to contact the support, but it’s obviously not available for my country (Croatia). The only thing i get is the distributors contacts.
Can I get anyone to help me here?