My Cubase version when I right-click on it says Cubase LE AI Elements 11. I am wanting to upgrade to Cubase Artist 12, but I don’t know if this (Upgrade from Cubase Elements 6 - 11) is the option to click. Could someone please tell me which upgrade is right for my version of Cubase?
To answer your question, the name of the license you own is needed, not the name of the program as shown in the about dialog.
Open the Elicenser Control Center and observe the name of the license.