Cubase LE AI Elements 12 stopped sending to the USB audio interface

Cubase
1

I am using a Behringer QX1622 USB desk.
It has been working fine, and then stopped for some reason.
Windows is still sending audio to the USB desk (Youtube for example)
So that means the Windows Control Panel settings are correct.

In Cubase:
Studio Setup has the ASIO4ALL Driver selected
In the ASIO4ALL Control Panel all the inputs and outputs are there and show ‘active’.
Studio Audio Connections has the ASIO driver selected for INPUTS and OUTPUTS
The desk is sending through the USB audio to Cubase so I can still record.
However when I play back, the audio is sent to the Laptop ie: NOT to the USB

I have replaced the USB cable.
I reinstalled the ASIO4ALL v2 driver
I have rebooted everything several times.

What am I missing?

2

Hi,

To me it looks like the ASIO4ALL is not setup correctly. Open its Control Panel and inspect the setup, please.

3

Ok…but you also need to tell it which outs to use and that’s the bit that must be set wrong.

4

Thanks Grim for replying. I have Stereo Out Left and Right Device Port set to ‘HD Audio output’. So no problem there, i think…

5

Isn’t HD Audio output your laptop soundcard then?
What other options do you have?
If you can’t get it working can you screencap your ASIO4all panel and audio connections.

6

Thankyou Martin for replying.
I have opened the control panel and the small screen shows the WDM Device list.
It shows Realtek(R) Audio is active.
ASIO4all is sending or outputting to the laptop.
However the desk can send to Cubase.
There are other choices, such as my JBL Flip6 speaker but not relevant.
The only device that it might be is: TI PCM2902 USB Codec.
I select that and nope. Nothing happens. Even the laptop has no sound.

I have come to the conclusion that ASIO4all has lost it’s compatibility with the Behringer USB desk.

And that means Cubase is now pretty much useless.

7

Why guessing what it might be…You should know what the device is called because the inputs are active. What are those?

EDIT: OK…From a quick search I think the TI is the correct selection…expand this section in ASIO4all and show us a screencap.

8

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9

What happens if you press the power buttons for those two entries?

10

Hi Grim
Where is the ‘power button’?

11

Leftmost button in ASIO4all control panel. Realtek is turned on TI is turned off!

12

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OK made the change. Still no sound :frowning:

13

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Still no joy, in fact the desk has now stopped sending

14

Did you set the right outs in audio connections/inputs/outputs?

If yes, make sure sample rates are matching the device (fixed 48k 16bit) and maybe make sure windows audio is set to realtek so not interfering.

15

OK made the change in Windows control panel.
That made the difference in that Youtube (for example) is sending to the laptop, and not the USB desk.
HOwever cubase is still not working, no input or output

16

How do I inspect the sample rates?

17

Audio connections?
Sample rate setting is in project setup.

18

Thankyou Grim for your support.
Made the change in Project Setup.
Nope, no joy.

19

Whoopeee! After making all those changes it is now working!!
Once again thankyou for the help.
Over and out, and back to making music…

Oh, and the last piece of the puzzle, I had a switch on the desk (USB to Main) set incorrectly. I had hit that switch so many times I lost track…