I have the Cubase LE which I wanted to upgrade to Cibase Artist, but I accidentally bought an upgrade from Cubase Elements to Cubase Artist, I then sent a ticket about this mistake, the response I got is that the cancellment requires verifying that the license hasn’t been used yet and that this process is in progress. I got no other response since and meanwhile I got by mail the USB eLicenser.
I thought about the option of buying the upgrade from LE to Elements, and then using my upgrade from Elements to Artist, the price will be the same in total. But I don’t know if it would work, or if the license will suddenly won’t be effective because of my ticket.
What should I do?