Cubase not finding interface

Hi! any help would be greatly appreciated. I’ve worked with Cubase for years but have recently updated to Cubase pro 10. I’m having trouble having Cubase find my interface (Metric Halo ULN8). All settings and inputs are selected and other applications seem to read the interface fine, just not Cubase. Is there something I’m missing somewhere?

thank you!!

Does the interface have an asio driver installed?

yes, metric halo 3d (MIOconsole 3d software)

ahhhh, thank you… just noticed there was a firmware update I hadn’t done… works fine now