Cubase not seeing ports after upgrading my interface

I upgraded fdrom the Tascam US-800 to the US-1800. I uninstalled the US-800 driers, then installed the US-1800 . Cubase still seems to think there is a US-1800 attached and won’t recognize the US-1800 drivers additional i/o.

Any suggestions ?

Thanks, Mal

Mal: The Problem is probably your computer. Have you tried on your computer

  1. start
  2. control panel
  3. Hardware & Sound
  4. Sound

The US-1800 should be your dedicated Sound Card

Click here

Jack :smiley: :smiley: :smiley:

PS: What is your Computer and Operating System :question:

The windows (if that´s the used OS) audio settings are independent from the Cubase audio settings. Setting a dedicated sound device in window has no influence on Cubase´s sound device.

Did you select the new drivers in Device setup?