Cubase 8.5 Pro EE periodically crashes and closes in Win 10. I am new to Cubase and trying to get figure out what is causing this. I have been trying to monitor CPU and RAM usage but I m not nearly using what this machine has. 48gb of DDR3 RAM and Dual Xeon x5680s. I am wondering if something in Cubase is causing spikes thus crashing the program but really don t know how to test this. I read around on the internet but no one seemed to have an answer that helped me.
I am sure you will most likely need more information so don’t hesitate to ask.
Please, contact support describing the issue with as many details as possible (PC full specs, audio card and ASIO driver in use, plug-ins used, last actions performed before the crash). Please, also check if Cubase saved crash dump files when crashing (these are located in Documents → Steinberg → Crash Dumps).
In order to trouble-shoot spikes, please make sure all system drivers are up to date (from the mainboard manufacturer’s website) and set a High Performance Power Plan in Windows (Control Panel → Power Options): click on ‘Change plan setting’ and then on ‘Change advanced power settings’ - in the advanced options, please set the HD to never sleep and USB selective suspend to ‘Disabled’.