Since I updated my Cubase Pro 10.0 to 10.5, I was requested to active the software again.
However, after I clicking “Reactivate License” on my Steinberg Account page, it showed:
“There is no Soft-eLicenser to reactivate.”
Then I checked the eLicencer page, it shows (1) my USB-License and cubase information; (2) a soft-eLicencer but with
“No products found on this eLicenser.”
After that I checked the eLicencer Control Center on my PC. It shows the soft-eLicenser and its number. But it shows no any License on the right box.
The USB-eLicencer can show its License on the right box.
So, I am really confused by the soft-eLicencer and Reactivation.
How to register the soft-eLicencer to the Cubase Pro 10.5, and then how to use it to Reactivate the License ???