Cubase Pro 10 Trial eLicense Error

Hi,
I’ve been using Cubase Pro 8.5 and currently testing a trial version of 10.0.10. When I use 10, I get the attached error message which does not occur in 8.5. It usually pops up about six times or sometimes just freezes before loading properly. OS - Windows 8.5
Cubase 10 Error.png

For anyone experiencing the same problem… after contacting support seems like the only fix for this to buy a new dongle:
https://helpcenter.steinberg.de/hc/en-us/articles/115000688324--USBDeviceOS-Finish-expected-but-received-error-message
mmm… I smell a rat.