I have already installed cubase Pro 10 on my computer.
But I bought the cubase Pro 10.5 upgrade on July 10, 2020.
Email advertising:Save 40% on your update or upgrade to Cubase 10.5
So I bought the upgrade to cubase Pro 10.5 version for € 149.40 and I received the activation code with the invoice.
I downloaded it but when I launch cubase Pro 10.5 I am asked to launch the activation of the license. Which is normal.
So I clicked on “Start license activation.”
I have the window asking me to enter the activation code. I therefore enter the code I received with my invoice.
The license for Cubase Pro 10.5 is displayed. But when I click on continue, a message says to me: “No license can be selected for an upgrade. Unable to find a license to upgrade. Please connect to your computer a USB-elicenceser containing a license that can be update.”
However, I installed Cubase Pro 10.5 and I have the activation code. But the license does not appear in my USB-elicenser key.
Please can you help me.
thank you in advance