Cubase Pro 12 crashes when I open Media Bay (after about 10-15 seconds)

I’m running a Windows 11 laptop (see below for device and windows specs) with Cubase Pro 12.

Every time I open Media Bay it appears to work for about 10-15 seconds then just crashes (total boot out of Cubase).

I have uninstalled and reinstalled Cubase. I have restarted with default preferences and no 3rd party apps. Same problem.

My Windows updates are all up to date, as are my drivers (as best as I can, using Driver Easy).

Annoyingly, when I navigate to Documents/Steinberg/Crashdumps there are only files from Cubase 10 and Cubase 11; there is nothing there from Cubase 12 (I had previously removed C10 and C11).

Here’s a brief screen recording so you can see the whole process and issue.

Any ideas how I can fix this, or at least troubleshoot it please?

Processor Intel(R) Core™ i7-8750H CPU @ 2.20GHz 2.20 GHz
Installed RAM 32.0 GB (31.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 23H2
Installed on ‎2022-‎10-‎12
OS build 22631.2715
Experience Windows Feature Experience Pack 1000.22677.1000.0