I have an issue about updating Cubase Pro. I have updated my Cubase 9.5 to 12 but my eLicencer has broken. So I can’t complete update progress. Then I got a mail from Steinberg. It says you have to update your software in 14 days. I sent a mail steinberg about my problem 19 days ago but they do not answer to me.
In short I can’t use Cubase Pro 12 and can’t continue update progress. At worst I can buy an eLicencer from Steinberg store but I don’t want to it. Because I need to use just one time.
You would be able to use the new dongle to run previous versions of Cubase, which the Cubase 12 license does not allow, so there’s that.
I think this is a difficult time to be asking for an exception to the rules because tech-support is totally slammed. But I have the impression that the company is flexible on thing like this, when all has been done in good faith.