A new build with a fresh install of Windows Pro 10 1703.
Gigabyte X299 Aorus Gaming 9
64Gb Corsair Vengence 2666
Every Time I launch Cubase, It crashes within a couple of minutes to a blue screen every time. Its a WHEA_uncorrrectable_Error. This would point to a hardware issue. Cubase is the only program failing at the moment. Ableton works flawlessly on this build. No other software is causing issues so far. No other instability at all.
I have done extensive testing including reinstalling the OS and software, drivers etc, a new license key dongle,and 30+ hours testing every possible idea I could come up with.
My test has been stripped down to an OS with just the necessary drivers and Cubase on a fresh partition with the same crashing results.
I’m wondering how to contact Germany directly. I’m hoping they might be a bit more sympathetic to someone who is being as self reliant as possible but just can’t get any further without help. I can provide a mini dump file to anyone in Gernmany who could take a look for me. Us support person said he would pass it on to Germany, but I would rather communicate with them directly if that’s posssible. I did not have a productive interaction with US support.