Cubase put Komplete 10 in blacklist

I have today installed Cubase artist 9 and it put the NI Komplete 10 plugins to the blacklist libary.
Both the 64 bit and 32. i understand that the 32 isn´t support, but 64 should be supported.
if i try to reactivate the plug. It says…

Reactivaton the plug-in failed for support information
please contact the plug-in vendor.
I have asked NI but they suggest delite the blacklisted and rescan. I have… and nothing changes.

I have upgraded all the patches that are avalibale.
what should i do ??
Please help.