Cubase rash on start - dmp

Hello,

I have such a problem with opening CUBASE 11 as you see on screen.

In attachment I’m sending you logs (dmp file) and window screen

Please help me what I have to do to run my software.


Cubase 10.5.20.179 64bit 2020.11.27 4.41.50.503.dmp (473 KB)

Hi,

Are you sure this is Cubase 11, please? The screenshot refers to Cubase 10.5 crash and the dmp file also comes from Cubase 10.5.20.

The crash is out of Cubase or any plug-in, even not mentioned in the stack text.

STACK_TEXT:  
0x0
ig9icd64+0x57748b
0x1b5712d8

I’m sorry, I don’t know, what is this ig9icd64 good for.