Why Is Steinberg support so slow?? I emailed them 8 days ago & apart from a ‘request received’ reply I’ve heard nothing
Anyway, mine is a basic problem, some box not ticked somewhere but I can’t figure out where!
Problem: Cubase Pro 8.5 audio stops when I open my browser. Also when I’ve opened Cubase I get no sound from any of my other audio devices. This has only just started happening, it’s been fine for years.
I have ‘Release driver when application is in background’ ticked
Don’t know if this is the cause but when I open Cubase a ‘missing ports’ box comes up saying: Input 1 > Out > Unmapped
And in all the time you have never thought about unticking the box and see, what happens. And instead email support, to then complain about the support being so slow…?
Thanks yes, that works now but my other point was that my other audio devices won’t play & browser won’t stream while Cubase is open. Everything was working perfectly until recently. I use Audient iD14 interface
By devices I just mean my music players - Winamp, WMP etc. Yes I use my Audient for Windows playback. It seems I’ve solved the problem now tho, I just tried plugging the Audient into a different port & everything’s back to how it should be. I knew it would be something simple! Many thanks for your help Svennilenni, sorry to be a pain