Since the update to Cubase 13.0.21 which I did on 17th January 2024, running the audio analysis in Izotope Nectar 4 crashes Cubase during “preparing custom processing”. It was running OK before the update.
Also, there have been no Cubase CrashDump files since the update - so I cannot give you those.
There are two Windows crash files as follows:
Log Name: Application
Source: Application Error
Date: 09/02/2024 12:23:02
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: Cubase13.exe, version: 13.0.21.181, time stamp: 0x65a7d14b
Faulting module name: iZNectar4Core.dll, version: 4.0.1.1390, time stamp: 0x65329e94
Exception code: 0xc0000005
Fault offset: 0x000000000299b683
Faulting process id: 0x4270
Faulting application start time: 0x01da5b4ee351960e
Faulting application path: C:\Program Files\Steinberg\Cubase 13\Cubase13.exe
Faulting module path: C:\Program Files\iZotope\Nectar Pro\Cores\iZNectar4Core.dll
Report Id: 64c7e5f5-0529-4792-aea3-a22278239dbc
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: Windows Error Reporting
Date: 09/02/2024 12:57:04
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Description:
Fault bucket 1838779064169321688, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Cubase13.exe
P2: 13.0.21.181
P3: 65a7d14b
P4: iZNectar4Core.dll
P5: 4.0.1.1390
P6: 65329e94
P7: c0000005
P8: 000000000299b683
P9:
P10:
Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ae218dec-4c3d-46de-b7bc-4019a7f53607.tmp.WERInternalMetadata.xml
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cubase13.exe_0a94a95eb59a23c8c7b9d83844491311c984_f56406b3_a985b06e-3d5d-405a-a54f-94074942f56b
Analysis symbol:
Rechecking for solution: 0
Report Id: 708a2bcd-a4f1-4ca3-af37-f40660d6e056
Report Status: 268435456
Hashed bucket: 33b4be4afd3e28240984a7d10c3cd4d8
Cab Guid: 0