Hi i just purchased Steinberg ur22 mkII , and i tried to install cubase software, it was all okay, but now i cant open it !!!
what should i do, if this isnt the right place for this problem, pls redirect me somewhere, any email or any link, because i called distributor of my country, and they said, we cant support you, like , i just told them that i purchased steinberg product, and i have a problem, they directly said we dont support 
If you cannot find answer in the knowledge base or even here, go to “My Steinberg” section, you’ll be able to open a ticket there.
https://www.steinberg.net/en/mysteinberg/my_products.html
Cheers,
Bernard