Cubase11 Frequent Crash, Graphic Driver Issue

Updated a couple of days ago from 10.5.
Frequent ‘shutdown due to serious graphics driver issue’ and crashes.
Small project with project and editor windows open. Crashes while editing warp markers.
Regards

Alan
Cubase 11.0.0.300 64bit 2020.11.30 15.55.15.011.dmp (785 KB)
Cubase 11.0.0.300 64bit 2020.11.30 16.09.59.228.dmp (864 KB)
Cubase 11.0.0.300 64bit 2020.11.30 15.06.27.888.dmp (756 KB)

Hi,

What graphic card do you use, please?

Reported to Steinberg CAN-32676. Thank you.

Thanks for responding:-

Graphics
Monitor 1
Name G276HL on NVIDIA GeForce GT 740
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \.\DISPLAY1\Monitor0
Monitor 2
Name G276HL on NVIDIA GeForce GT 740
Current Resolution 1920x1080 pixels
Work Resolution 1920x1080 pixels
State Enabled
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \.\DISPLAY2\Monitor0
Monitor 3
Name G276HL on NVIDIA GeForce GT 740
Current Resolution 1920x1080 pixels
Work Resolution 1920x1080 pixels
State Enabled
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \.\DISPLAY3\Monitor0
NVIDIA GeForce GT 740
Manufacturer NVIDIA
Model GeForce GT 740
Device ID 10DE-0FC8
Revision A2
Subvendor ASUStek Computer Inc (1043)
Current Performance Level Level 0
Bus Interface PCI Express x16
Temperature 43 °C
Driver version 26.21.14.4614
BIOS Version 80.07.df.00.05
Physical Memory 2047 MB
Virtual Memory 2048 MB
Count of performance levels : 1
Level 1 - “Perf Level 0”

Regards
Alan

Hi,

Thank you.

I’m experiencing this same issue when importing audio files into an empty project. It’s now happened five times in a row - each requiring a whole system restart (because the ASIO hardware is now occupied).
cubase_11_crash

I’m using a Nvidia Geforce GTX 760 that is up to date with the latest drivers.

I’ve also started to experience this issue.

It happens when I try and import an audio file into my project from the Windows browser (not the media bay). When I select the file I want and click OK, Cubase crashes with “shutdown due to serious graphics driver issue” error.

I am using an Nvidia 3080RTX video card with the latest nvidia drivers (461.72) on Windows 10 (latest version, everything updated).

I have recently updated to the Nvidia 565.89 driver and I’m still seeing this crash. Here’s the Cubase dmp file from the latest incident.Cubase 11.0.10.321 64bit 2021.3.29 19.23.48.825.zip (251.0 KB)

Also having this exact issue (the white graphics driver warning screen) on 2 identical computers (exept the graphics card: Nvidia geforce gt 610 and geforce 8500 gt). Nvidia drivers installed, no extra’s. Older drivers do not solve the problem. Tried everything else I could find online to no avail. Sometimes it seems related to moving a knob on a plugin, other times cubase just crashes while not even playing. Tried other bios settings (no speedstep, no overclock, no hypertreating) no difference. Cubase 8.5 32 bit runs fine.

cubase 11.0.10.32

Intel I7 4930K @3.4Ghz/Asus P9X79/16gb/NVIDIA GeForce GT 610/RME Digiface PCI/W10-64
Intel I7 4930K @3.4Ghz/Asus P9X79/16gb/NVIDIA GeForce 8500 GT/RME Digiface PCI/W10-64
Both running Cubase 8.5 32 bit/Cubase 10.5 and Cubase 11 64 bit

I f t h i s p r o b l e m p e r s i s t s p l e a s e w r i t e d o w n t h e f o l l o w i n g e r r o r c o d e a n d c o n t a c t S t e i n b e r g T e c h n i c a l S u p p o r t .
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