Cubase7.5 crashes on closing it or opening a 2nd project

hi there. im using cubase 7.5.40 and it works well until i close a project or try to open a new one on top of an exiting project…i have several dumpfiles
Cubase 7.5.40.315 64bit 2024.11.1 12.25.dmp (469.9 KB)
Cubase 7.5.40.315 64bit 2024.11.1 12.24.dmp (466.7 KB)
Cubase 7.5.40.315 64bit 2024.11.1 12.23.dmp (469.3 KB)
Cubase 7.5.40.315 64bit 2024.11.1 12.22.dmp (468.1 KB)
Cubase 7.5.40.315 64bit 2024.11.1 12.18.dmp (469.6 KB)
but i cant sem to make anything out of it, could someone shed some light on this?
thanks

Hi,

I’m sorry, but Cubase 7.5 is very old and has not been officially supported for many years. Therefore I cannot resolve it.

I recommend trying to rename/remove all Cubase versions’ preferences folders to get the factory settings.

Cubase Preferences folders are:
Mac: ~/Library/Preferences/Cubase X
Win: %appData% \Steinberg\Cubase X_64

Where the X is the Cubase version (for example 13).

You can also try to reinstall Cubase. As you are on Windows, please install it as an administrator.

I would also recommend you update to the current Cubase Pro 13, because the eLicenser service closes down in 2025.