Cubase9 doesn't start after PC factory reset

Hey,

I used my Cubase9 smoothly for many years and now I had a PC upgrade (switching HDD to SSD) and a factory reset.
Now when I reinstalled Cubase it doesn’t want to start, stops at initializing and nothing happens.
I installed eLicenser of course (the latest version), performed maintenance, everything is OK and when I enter the activation code, it says it’s already been used.
What is wrong? What can I do to launch it?
Thank you in advance for your help.
Greetings,
Tamas

Hi and welcome to the forum,

If you are talking about Cubase Pro or Artist 9, plug the USB-eLicenser. If you are talking about Cubase Elements, LE or AI, go through the Reactivation process, please.

Cubase artist 9 and of course the elicenser usb is plugged and nothing happens

Hi,

How does it look like in the eLicenser? Could you attach a screenshot (blur the USB-eLicenser Number, please)?

Hi,

It seems, you have Cubase (Pro) 9 installed. Install Cubase Artist 9, please.

No, it’s artist 9 here is what it looks like when it starts to initialize:

Hi,

Download and install the latest Cubase 9.0.x update, please. Install it as administrator, please.

Yess, it worked, now I can start it. Thank you very much for your help and I wish you a nice day!
Greetings,
Tamas

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