Custom knobs from g200kg. Why does one work and others not?

This is driving me absolutely crazy and have finally given up and resorting to help.

I’m trying to use this knob:
https://www.g200kg.com/en/webknobman/index.html?f=Prophetic_Silver_80x80.knob&n=1320

but when doing so only see this part of the image. I can tell by adjusting the knob destination parameter it is connected but merely scrolling from the top of the png to the bottom.

image

However, when I follow the exact same process with this knob (selected purely at random) it works perfectly:

https://www.g200kg.com/en/webknobman/index.html?f=dj.knob&n=1668

image

After looking at the knob parameters side by side the only difference I can see (other than visually obviously) is the non-working knob renders to 101 frames whereas the working knob only renders to 17. However, even after rendering the non-working one to 17 this made no difference.

Well I found one that I liked (after customising it) so it’s no longer an issue, however for curiosity purposes I’d still like to know.

Hi Mushy I just had the same problem did you ever figure out why it happened?

No unfortunately not. I found ones I liked that worked so ignored the others.

However, it would be good to know for future reference.

Yeah true …who knows someone might plod along see this post pop in and through the solution at us… Cheers for the reply.