Deactivated Software eLicencer after Laptop move

Hi all,

can anyone help me with this?
I bought a new laptop and let a technician migrate all my harddiscs with windows drive and data drive to the new maschine. Obviously I did not want to install terrabytes of sound libraries.
Everything works fine, but there is an issue with the eLicenser which threw an error message when I started a NI Maschine MK3. Looking for the error message the recommendation was to deinstall and reinstall the latest eLicenser from Steinberg, which I did.
Still there is a differernt error detected now, that the program acknoledges a mismatch between hardware and harddisk of some sort.
Yes, I think the data was also moved to new harddrives by this migration.
The error message now goes like this “An dem Soft-eLicenser auf diesem Computer wurde eine irreparable Veränderung entdeckt” “Bette wenden Sie sich and ihren Software Hersteller, um dieses Problem zu lösen”

What shall, can I do to get things flying again?

Thanks for your help.

Cheers
Stefan

Go the your Steinberg account and do the reactivation

Not working Steve.

Its not offering to reactivate the usb eLicenser only a irrelevant software eLicenser .
I am not able to reacrtivate the main eLicenser here.

Is there any tech support, that I can talk to?

Cheers Stefan