Desativation of Soft-eLicenser!!! can't open Cubase. Help!!

My cubase LE4 acquired and activated in 2009 has been desactivated today following bugs and different reinstallation of softwares on my computers.
I am now unable to reintegrate the activation code in the eLicenser Control Center (which seems to be a newer version of the software for licence control that I had before) because there is no active eLicenser where i can redownload the activation code i have for my Cubase LE4. After entering the activation code, it says that “there is no eLicenser connected to the computer on which you can download the licence. please connect your computer to an appropriate USB-eLicanser”.
What should I do to reintegrate the Soft-eLicenser number that I have. HELP!!!
Thank you in advance for the advice and precious help. Sarah

Before you write-off your elicenser as useless, check that the USB socket still works (try a memory stick?). Its always possible that your software installation hasn’t setup the USB properly.

The first thing to do is download and install the latest version of eLCC …

If you don’t have a new Soft-eLicenser number after that, you might need to try this …

Also, you will most likely need to do a software re-activation through your MySteinberg account to generate a new activation code.