Diagnostics file

I wonder if someone could have a look at my diagnostics file please?

After updating to latest version on my laptop (PC WIN 11 home) Dorico is taking an age to load up and then stalls at 94% for some considerable time when loading a file.

Help would be appreciated.

TIA

Peter

Dorico Diagnostics.zip (455.3 KB)

If Dorico gets stuck at around 94% when loading a file, it is almost always due to the VST Audio Engine, which is blocked while loading virtual instruments or playback templates (such as HALion or NotePerformer).

That’s really helpful to know. I use Noteperformer so it looks like that may be the source of the delay. Many thanks Alfo

Hi @probertson167 ,

basically Alfo is right, but it does not necessarily be NotePerformer that is making trouble there. Also, does Dorico completely stall, or does it eventually get through, i.e. can load the project and play it back? If so, then please start Dorico, load a project, wait until it got loaded, confirm it plays back, shut down Dorico, restart Dorico, without loading a project immediately create a new diagnostic report and post that one also here.

Thanks