Over the last few months I’ve noticed I’m getting fairly frequent audio drops and disk cache meter spiking in the transport bar, but I’m struggling to find the cause of the problem and hoping someone might be able to offer suggestions I haven’t tried yet.
Cubase 8.0.40 Pro 64bit
Windows 7 Pro 64bit
X99 MSI MB
i7 5960X 3.7Ghz
4 x 16GB (64GB) Corsair DDR4 RAM
C: Samsung 850 evo SSD 500GB (OS and Programs)
D: 2TB Seagate Hybrid SSHD (Audio Files)
E: 2TB Seagate Hybrid SSHD (Sample Libraries)
Line 6 UX2 (Single channel Recording)
M-Audio Delta 1010 (Multi Channel Recording)
44.1Khz | 32bit float
I tried adjusting the device settings:
256 buffer size | Preload audio - 2 second |Asio Guard - High | Audio Priority - Normal (Previous)
512 buffer size | Preload audio - 6 second |Asio Guard - Normal | Audio Priority - Boost (Current)
- Samsung Magician shows C drive in Good health, there is almost 200GB of free space
- Seatools shows Both D and E drives in good health, D has 480GB and E has 365GB of free space
- Have run virus scans with multiple tools, inc Avast, Webroot and MalwareBytes
- Tried disabling anti-viruses and other background programs
- Ran a chkdsk on all drives.
- Cleared junk from drives
- Hard Drives have 1% or less fragmentation
- Removed any 32bit plugins in the project.
- All power setting in control panel are set to max processor, never turn off HD etc.
- Tried using generic ASIO driver
Third Party Plugins used:
Slate Trigger 2
Slate RC-Tube Channel
Fabfilter Pro Q 2
Metal Amp Room
Pod Farm 2.5
Addictive Drums 2
Melodyne Studio 4
All of which I’ve been using for years without issue until the this issue started happening a few months ago. I’ve tried fully disabling (Not just bypassing) all instances of third party plugins too.
Obviously my first though is that the tests are wrong and one of the drives is failing in some way, but I’ve been watching the disk activity in the resource monitor to see if I can see any obvious correlations with the reading there and what’s happening in Cubase, but all the audio/samples must be loaded into RAM because the D and E drives are showing absolutely 0% activity during playback.
There is activity from the C drive and sometimes it looks like the activity spikes coincide with the disk cache spiking, but the activity amount is incredibly low, usually a few hundred KB, although sometimes going up to a couple of Megs, which is of course nothing, especially for an SSD.
So I’m totally at a loss as to what’s causing it and I don’t want to go spend money on new drives, if I’m not even sure that’s the cause of the issue, or even which one might be the cause. The CPU plugin load is only about 20-30% with plugins enabled and barely registers when all third party plugins have been disabled.
The only thing that I can pin point it down to even slightly is it seems to happen more frequently where I’ve done a lot of audio splicing, but it’s occurring with only 3 tracks spliced at 16th notes, I’ve had projects on slower machines with 10 times that without issue.
So I’m totally scratching my head.
Any help greatly appreciated.