Hi,
I have this problem: I bought Cubase Elements 14, but when the tracks start playing, both audio and midi, you hear a distorted noise similar to a “creek… creek…”, approximately every second, regardless of the tempo set. You can only hear it when there is sound in the track. When there is silence you can’t hear it. I tried with different headphones and speakers, but it’s the same.
I thought it was the external sound card (Focusrite Scarlett 6i6), but when I tried with the internal one, directly from the PC, even disconnecting the 6i6, it was the same.
I work with a frequency of 48000 Hz (also in the sound card)
I think it’s a latency/Buffer/ASIO Driver problem… I tried a bit to change buffer, driver, latency values, but I can’t find the right configuration.
Could you kindly help me?
System info:
Notebook MSI Intel(R) Core™ i7-10875H CPU @ 2.30GHz
Ram 16.0 GB
Windows 11 - 64 bit
USB Sound Card: Focusrite Scarlett 6i6 1st gen
Internal Sound Card: Realtek(R) Audio
Tested drivers: Focusrite USB ASIO (the ones in the sound card, just downloaded), ASIO4ALL V2, Generic Low latency ASIO Driver, the native ones from Steinberg
No, I wasn’t clear. The ASIO driver isn’t (never say never) related to the noise you are hearing. That was more a general comment that your first choice for an ASIO driver should be the one that came with your Audio Interface and not a generic one like from Steinberg or ASIO4ALL.
To solve your problem, look for a plug-in that’s in some kind of free trial mode.
You can temporarily switch off all non-Steinberg plugins by holding down Ctrl + Alt + Shift when launching Cubase. It will bring up a dialog that has the option to start without 3rd party plugins. Please try that.
Ok, raino and Johnny, I don’t quite understand how, but I think I solved it with both of your suggestions
I reset Focusrite ASIO USB as the driver and tried to exclude third-party plugins.
It was still making noise, but I tried again to change the buffer value of the sound card to 1024. A bit high, but I think the PC can handle it. I restarted Cubase normally and it’s working.
If there are any changes I’ll write it down, so it can be useful to someone else.
Thanks.