Interesting dialogues, and clearly a range of experiences and opinions.
For me, the heart of any software or any service for that matter, is the response you get as a user. I choose the services I need on the basis of the support and help that is offered. I think that is paramount at the end of the day and the bottom line in any purchasing decision I make.
For example, I recently ordered a Taylor V Guitar Cable from a store in Texas, the only place I could get it after some research - Taylor is blocking export elsewhere for some reason. The seller, David, found out the import duty for me by emailing a previous UK importer, he packaged the cable in a way to expedite swift delivery, and even photographed the package for me just before posting. We had a really pleasant and creative dialogue between us which resulted in mutual feeling of service (which he loves) and being served (in the nicest possible way?).
I think the heart of this thread is about ‘being heard’ by whoever is designing and steering the development of
WL7 and a wish that comments and ideas are being taken seriously and even acted upon. That is, I believe, what drives improvement and development of any service?
I have been hanging out in these forums for about 10 years now, as a Cubase and Wavelab user, and know that there has always been an underlying ‘tone’ in many, many posts that users don’t feel listened to, or that suggestions are being taken seriously by the people writing the software. I know that attacking others, or being publically enraged doesn’t work, at least long term, so I appreciate calm, considered dialogue and that happens quite a bit here.
I believe it is the user experience which should guide software development and any software developer can only thrive by listening to that user experience, and polling for it. That is how software grows?
Anyway, I started this thread because I wondered if anyone else had the same kind of experience I do when I use the WL software. I don’t need or look for being agreed with, and am interested in disagreements. But I DO appreciate, really appreciate being heard and acknowledged, as we all do.
I get a ‘kind of’ sense of that here; mixed up with a strange kind of ‘aggression’ and ‘defensiveness’, which is a bit beyond me. I don’t have that much time for it at the delicate age of 61 and feel worn out by the aggression in the world.
Thanks for the responses. I don’t think, or sense, that anything is likely to change with WL anytime soon, which I am sad about. But I can live with what is being currently offered, I’m not wetting myself about it!
I am hopeful that someone out there might come up with a serious Open Source competitor developing a thriving community of contributor users, now that WOULD be exciting!
signing out of this thread now.