I have to have a 24-page Dorico project to the printers by 6 pm. I have a half hour’s worth of work to do on the project (just checking references, and tweaking one of the flows)–but I am unable to launch my (very much paid for, very much activated) copy of Dorico 3.5. When I attempt to launch Dorico, I see this:
If I attempt to open eLicenser Control Center, I see this error:
Following the instructions in eLicenser Control Center, I restart the app running with Administrator permissions. Now I get this error message:
What can I do?
What I’m going to have to do–right now–is explain to the printer that Dorico has let us both down, and make alternative plans to print and bind the project by hand before 9 am Sunday morning.
I recognize that Steinberg has recognized that eLicenser is a major problem. Sorry to hear that for your dev guys–but really, really unhappy that your software problem is impacting my job.
This is a disaster.