Dorico 3 audio export bug since update to Catalina 10.15.4

Dorico
1

Hello Forum,

Since the update of Catalina 10.15.4, the audio export in Dorico 3 is buggy.

  • only the first partie is exported
  • no single voices can be exported
  • switching from MP3 to WAV has no function, it will always exported MP3

See attachments!

Who can help me? Fill me in, thanks.

Klaus

(Deutsch)
Dorico 3 Audio Export fehlerhaft seit Update auf Catalina 10.15.4

Hallo Forum,

Seit dem Update von Catalina 10.15.4 ist der Audio Export in Dorico 3 fehlerhaft.

  • es wird grundsätzlich nur die erste Partie exportiert
  • es können keine Einzelstimmen exportiert werden
  • die Umschaltung von MP3 auf WAV hat keine Funktion, er wird immer MP3 exportiert

Siehe Anhang!

Wer kann mir helfen? Bitte um Info, Danke.

Klaus

Dorico 3 audio export bug since update to Catalina 10.15.4.jpg
Dorico 3 audio export bug since update to Catalina 10.15.4.jpg2144×1504 327 KB

2

Hallo Klaus, could you please post a Diagnostics Report (Help > Create Diagnostics Report)? That creates silently a zip file on your desktop, please attach it here. Thanks

3

Hello Ulf,

Thank you for the quick response, attached as an appendix to the Diagnostic Report.

Greeting Klaus
Dorico Diagnostics.zip (1010 KB)

4

Hi Klaus, the logs look quite normal, nothing unusual as far as I can see.
Would you be able to send me one of the project files to ‘u dot stoermer at steinberg dot de’. Full confidentiality guaranteed. That would help greatly, thanks.

5

Hello Ulf,

attached 2 projects are on the way by e-mail.

with musical greetings
Klaus

6

A number of apps and plugins have gone weird since 10.15.4 was released. I would submit a report to Apple, too.

7

A number of us have looked into this today and we don’t believe there is any new problem with exporting audio in 10.15.4. Klaus has also been able to successfully export the audio he needed.