I´m having the same problem with Dorico 3 Pro. I hope there will be a happy end to this soon…
Thanks for the data. This is all totally weird. According to the latest log it said:
2019-09-06 10:35:51 : Plugin refused: Komplete Kontrol.dll
2019-09-06 10:35:51 : Plugin accepted: Kontakt 5 16out.dll
2019-09-06 10:35:54 : Plugin refused: Kontakt 5 8out.dll
2019-09-06 10:35:54 : Plugin refused: Kontakt 5.dll
2019-09-06 10:35:54 : Plugin accepted: Kontakt.dll
So Kontakt and Kontakt 5 16out got accepted. Why does it not turn up in the list of instruments in Dorico then?
Can we try something different then. You say it works in Dorico 2.
Under AppData/Roaming/Steinberg is also a VSTAudioEngine2_64 folder. If you go into that one and delete the Module Cache.xml file and then start Dorico 2, does Kontakt still get recognized by Dorico or also blacklisted?
In 99% of all cases, when a plug-in gets blacklisted, then because it is crashing in the vstscanner. This is an additional program that acts as a safeguard. It tries to load all plug-ins once and sort those out that make trouble, so that the audio engine later only meets well behaved plug-ins.
This is all so weird, I propose we do a TeamViewer session next week, where I can see your desktop and see myself. In what timezone do you live?
Could you please also post a diagnostic report? Maybe your case is different, you can never rule it out.
I completely removed Dorico 2 and 3, include Steinberg Roaming App data. I then resinstalled both versions + components + content.
I started by opening Dorico 2 and adding the Native Instruments path for VST2. Everything works as expected:
Diagnostics of the working Dorico 2 are available here: https://1drv.ms/u/s!AkJKS0bhzKxZrXYRg8N7nEQujLxb?e=JNbzcb
I then opened Dorico 3 and followed the same steps, adding the Native Instruments VST2 path. Sadly, Kontakt shows up in the blacklist file, and is not available in the UI:
Diagnostics of the failing Dorico 3 are available here: https://1drv.ms/u/s!AkJKS0bhzKxZrXdMHRJqBSacBlRK?e=RYEGiG
I’m afraid there is nothing more I can do without guidance on your end. I am happy to screen share to facilitate troubleshooting.
Alindsay55661, I’m completely puzzled about this. Let’s do a screen sharing session. Please send a mail to ‘u dot stoermer at steinberg dot de’ with convenient time slots for you (and what time zone you are in).
Hi Ulf, here a link to the Dorico Diagnostics Report (could not post it here because the file is too big…) :
Yes, same issue. As you seem to be in the same time zone as me, would you be able to have a screen sharing session with me, maybe even today?
I’m sending you a private mail with my telephone number.
I really would like to sort this out soon, as more and more are affected by it.
I just had a very long screen sharing session with Silent Drummer and I tried several things on his computer but could not get to the bottom of this. I need to wait until Monday when I’m back to the office and can discuss with my colleagues.
Many thanks to Silent Drummer again for taking the time for me and everyone else affected by this.
I’m new to Dorico 3 Pro, just cross-graded from Finale 25, and I’m experiencing something similar, except Kontakt 6 DOES show up for me.
However, there are other VST 2 synths and plugins that don’t, such as Eventide, Omnisphere, Soundtoys, Keyscapes, Toontrack and Synthogy Ivory (possibly others too). I admit I haven’t tried all of the things suggested here, since I just stumbled on this thread while looking for a solution. But I did do include all the paths that I have in Cubase 10 Pro and Studio One 4 Pro, both of which show all of my plugins without issue.
I will try the advice given here and will report back. Wish me luck!!
jose7822, you’ll need to whitelist the specific VST2.x plug-ins you want to use in Dorico. Check this support article.
I am also affected by this, but it is on Dorico 3 Pro and UVIWorkstationVST is the blacklisted VST. It worked in Dorico 2, it is on the whitelist, but keeps getting added on the blacklist in Dorico 3 Pro. If there is a need for any data please do not hesitate to ask.
Edit: also, from the logs: it gets accepted during the routine check, but still gets on the blacklist somehow
Thanks for the offer, but we have enough data. Also, we understand that the problem is not specific to a certain plug-in, but may occur with any.
We’ll further investigate and report back.
I got lucky and was able to add the most needed plugins to the whitelist text document file, so now they show up in Dorico. I left a bunch of my UAD, and others, out for now (may add them later). Hopefully you guys can help the OP too!
May I suggest using whatever method Cubase/Nuendo use that automatically finds all your plugins as long as the paths are set correctly in the Plugin Manager? I understand you’re trying to keep Dorico as streamline as possible. But, at the same time, I feel like this is an inconvenience placed on the users, that doesn’t even save you any trouble since I’m sure this has to be one of the most asked question by new users (at least I assume that given what’s needed from the user in order to make VST 2 plugins work in Dorico).
Unfortunately, for whatever reason, there’s still a LOT of plugin developers not jumping on the VST3 protocol. Please don’t penalize your users because of them .
Doe this mean you no longer need to screen share with me? Let me know otherwise. My timezone is MST, but I typically have early UK meetings so am good for GMT+1 3pm+. On September 9 I have availability at GMT+1 3:30pm or anytime after 4:30pm.
Any approach to successfully persuade Native Instruments to support VST3 among their products?
If you look at the NI forums, the usual response from other NI users to a request for VST3 is something like “we can use all the features that are already in NI sample libraries without VST3, so it’s a waste of time”.
NI doesn’t want to be compatible with the rest of the world. They make more profit if you have to buy everything from them.
Many thanks for the offer, I’m not sure, yet. Silent Drummer is on Windows and it could be that on Mac we get a little more information out of the system, but I need to discuss with other engineers first.
I’ll get back to you if need arises.
I’ve just worked through the process of removing the v3 audio engine configuration data in order to see what I had to do to get Kontakt 6 loaded. Please try the following to see if it works for you:
- Ensure Dorico and the audio engine aren’t running
- Open %APPDATA%\Steinberg in Explorer and rename VSTAudioEngine3_64 to something like VSTAudioEngine3_64.saved (so that later you can copy any other changes from your whitelist file)
- run Dorico. It will re-initialise the audio engine directory, and if you had an whitelist file for Dorico 2 then it will migrate that
Dorico should now have initialised, but it won’t pick up Kontakt 5 or 6 yet because the plugin path hasn’t yet been set, so do this:
4. Create a new empty project
5. Do Preferences > Play > VST Plugin Paths…
6. Add the location of Kontakt, eg for me it’s C:\Program Files\Native Instruments\VSTPlugins 64 bit
7. Close and restart Dorico
Dorico now shows ‘Kontakt’ (6) and ‘Kontakt 5 16 out’. It isn’t necessary to add ‘Kontakt’ to the whitelist as it’s already in our internal whitelist.
you might have seen this thread: https://www.steinberg.net/forums/viewtopic.php?f=246&t=167814
The issue with that guy was a line ending thing, just carriage return without a linefeed.
You may also try this out, though from my perspective, this is different to your case here.
Unfortunately, we did not get much further on the case, please be a bit more patient. Many thanks.
Sorry Paul, no dice for me on this.